Metropolregion Rhein-Neckar

Simplified, efficient and standardised administrative workflows between public authorities and the economy are becoming an increasingly significant location factor for companies. This is a special challenge in the Rhine-Neckar metropolitan region (MRN) as it stretches over three federal states with its seven administrative districts and eight county boroughs.

The working area "Administrative streamlining/e-government" from MRN GmbH devotes itself to establishing more efficient and more customer-friendly administrative practices. Protagonists from the worlds of business and public administration have been co-operating closely across local authority district, institution and federal state boundaries since 2005.

The goal is to develop concrete, customer-oriented solutions for simplifying administrative processes and making them less bureaucratic. Successes already include the regional craftsman's parking permit and the introduction of the standardised regional electronic platform for awarding public tenders.

To become even more customer-friendly and efficient, in future public administration departments will have to change their perception of their tasks and move toward applying the principles of co-operation and a division of labour transcending administrative boundaries. In this respect, the MRN's geographical location and its nationally respected organisational structure for joint regional development offer it a unique chance to become a national forerunner for innovative and exemplary solution approaches and thereby a model region.

The progress and results of project co-operations are presented once a year during the course of the regional "Business meets Administration" conference. Interested visitors from the worlds of business and public administration have the opportunity during the joint discussions to influence the next stages of the work with their perceptions and experiences.